Creating an Extraordinary Patient Experience: Leveraging Mandatory Tasks for Success
Saturday, Feb. 21, 2026, 8 am-9 am Nancy Davis, Director of Accreditation-CT, Intersocietal Accreditation Commission Have you ever had an amazing experience when it comes to customer service? A restaurant that you love, or a store that you tell all your friends about. Learn how to use quality and safety procedures to elevate the patient […]
Adoption of AI in Prenatal Medicine: Opportunities and Barriers
Saturday, Feb. 21, 2026, 8 am-9 am Niel Brown, Director of U.S. Operations, Sonio This session will dive into the ways that Sonio’s AI-powered prenatal ultrasound technology is continually revolutionizing this industry, while addressing rising shortages and burnouts in radiology and sonography. Niel will inform attendees of the vastly changing health technology sector and how […]
Introduction to Servicing CT Systems – Part I
Saturday, Feb. 21, 2026, 8 am-9 am Dale Cover, President (Retired), RSTI This presentation is designed for imaging engineers and managers who are interested in adding CT service to their skills or service offerings. In this presentation, we will discuss the issues associated with providing service on CT systems. From understanding the role and importance […]
Introduction to Servicing CT Systems – Part II
Saturday, Feb. 21, 2026, 9:30-10:30 am Dale Cover, President (Retired), RSTI Part II of this presentation will continue the discussion of the issues associated with providing service on CT systems. This presentation is designed for imaging engineers and managers who are interested in adding CT service to their skills or service offerings. In this presentation, […]
Probing Questions – Understanding Ultrasound Probes and Their Impact
Saturday, Feb. 21, 2026, 9:30-10:30 am James Rickner, Director of Service and Training, Advanced Ultrasound Systems There have been many changes in probe technology and capabilities over the past several years. This class will describe the different formats, how to identify probe types, changes in technology, proper care and handling techniques and image quality issues […]
How the Standardization of Capital Imaging Equipment Can Save Both Capital and Operation Costs, While Improving Safety and Efficiencies
Saturday, Feb. 21, 2026, 9:30-10:30 am Marc Schlessinger, Senior Associate and Investigator, ECRI This session describes the multiple projects that I have completed of this exact nature (imaging device standardization), that has saved hospital systems up to $20 million over a 10-year period by simply standardization to a single vendor by modality. During this presentation […]
Elevating Imaging Excellence: A Proactive HTM Strategy for Performance
Saturday, Feb. 21, 2026, 11 am-12 pm Francis Vonder Haar, VP & GM, Imaging, PartsSource/RSTI This session will share new evidence from across health systems, customer insights, and proven practices for imaging leaders seeking to improve clinical and operational readiness. Attendees will learn how HTM leaders are leveraging data-driven proactive service delivery models, and aligning […]
Quiet Cracking and Resilience
Saturday, Feb. 21, 2026, 11 am-12 pm Brenda DeBastiani, MBA, CRA, FAHRA, RT(R), President, Medical Technology Management Institute (MTMI) Quiet cracking is indicative of employees feeling undervalued rather than less engaged at work. If left unresolved, it will lead to reduced productivity, lack of creativity and innovation, and eventually, resignation (or termination). The good news […]
Managing Claustrophobic Patients in MRI
Saturday, Feb. 21, 2026, 11 am-12 pm Darlene Humphreys, AS, R.T.(R)(M)(MR)(CT), Director of Accreditation-MRI, Intersocietal Accreditation Commission Claustrophobia is a common condition that can present significant challenges — not only for patients, but also for technologists and imaging facilities. This presentation will explore the full scope of issues associated with claustrophobic patients, including how to […]
Calm in the Chaos: Mindfulness and Balance for Radiology Teams
Saturday, Feb. 21, 2026, 1:30-2:30 pm Carmen Geerlings, MBA, RT(R)(ARRT), CRA, CPCO, Corporate Compliance Officer, Wake Radiology UNC Health Rex In today’s fast-paced medical imaging environments, professionals face unique challenges that are leading to increased cases of burnout, stress, and mental fatigue. This session offers practical tools and mindfulness techniques to help radiologists and technologists […]