Sunday, Feb. 22, 2026, 9-10 am
Tracy Powell, Director of Patient Care Services-Interventional Radiology/Ambulatory
Jamie Dennis, MHA, CRA, R.T (R)(CT) Radiology Program Director, Patient Experience, Emory Healthcare
The purpose of this presentation is to highlight the essential role radiology plays in influencing the overall patient journey and satisfaction within healthcare. Objectives include developing a clear understanding of patient experience metrics, examining the impact radiology services have on these outcomes, and identifying strategies to enhance patient-centered care. An additional focus will be placed on the importance of employee recognition as a driver of engagement, performance, and positive patient experiences.
