
This course translates real-world incidents, complaints, and near misses into practical lessons for imaging professionals and leaders. Through case studies ranging from patient misidentification to accreditation issues, attendees will explore how small decisions can escalate into safety events and how effective reporting and follow-up can strengthen policies, education, and workflows. Participants will learn how to use incident reporting as a valuable learning tool while building confidence to speak up, report concerns, and contribute to solutions.