Employee Engagement Affects Outpatient Satisfaction

Jennifer Kirkman

Tuesday, February 20, 2024, 2-3 pm

Jennifer Kirkman, MHA, RT(R)(VI), CRA, Imaging Manager, High Point Medical Center

Participants will learn about the LEAN management tools utilized to empower and support teammates, how weekly huddles generate ideas for improvement and how teammate engagement positively affected outpatient satisfaction survey scores.

WATCH PRESENTATION

more classes