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EDUCATION

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Panel Discussion: A Look Back at 2020 and the Lessons Learned

Wednesday, May 12, 2021, 2:30 – 5 pm

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This general session will provide viewpoints from a variety of esteemed representatives of the imaging profession on lessons learned from 2020. How they overcame the challenges faced and also highlighting the successes achieved.

Topics to be discussed include:

• Flexing hours to ensure financial stability and ensuring employees understand the whys
• Project delay impacts to the provision of care
• Changes in hiring due to COVID and impact on employee morale/motivation/burnout
• Leading amidst chaos and maintaining your own sanity
• Challenges with hiring agency staff in a high-risk COVID area
• New players emerging in healthcare
• Importance of transparency and access
• Imaging driving overall healthcare outcomes
• Unique financing options of imaging capital
• Exceeding at service delivery in a pandemic environment

Panelists include:

• Dr. Nicole Walton-Trujillo, R.T. (R)(CT)
• Nicole Dhanraj, Systems Director, Northern Arizona Healthcare
• Jason Theadore, CRA, CEO, Banner Imaging Services
• Jason Scott, FAHRA, CRA, CPXP, Chief Patient Experience Officer, Witham Health Services
• John Beall, Administrative Officer, Madigan Army Medical Center

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