Nashville, TN • February 17-19, 2023


Tuesday, February 11, 2020, 11 AM – 12:30 PM

First Call Troubleshooting for Medical Imaging Systems

Dale Cover, Senior Technical Instructor, President-Retired, Radiological Service Training Institute

First call troubleshooting is as much an art form as it is a skill. In this presentation, we will discuss the methods and thought processes associated with effective initial troubleshooting of medical imaging systems. Triaging system failures and determining where to focus your next steps quickly puts service providers in a position to allocate the right resources to correct the problem and return the system to service as soon as possible.

Dale Cover joined RSTI in 1990. In his 25 years with RSTI he has held positions as lab instructor, technical instructor, senior instructor and training manager. He served as vice president and director of training from 2009-2013. In January 2013, Dale was promoted to the position of president. In July 2019, Dale retired from his administrative duties at RSTI, but will continue to serve as academic advisor and senior technical instructor.

Dale received his electronics training in the U.S. Army as well as leadership, equipment maintenance management, instructor and personnel management training. Dale has been a Certified Radiological Equipment Specialist (CRES#170) and is a partner at RSTI. Additionally, Dale serves as a current member of the RSTI Board of Directors.

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