Nashville, TN • February 17-19, 2023


Developing Your In-House Service Capabilities: Executing a Multi-Year Plan

Tuesday, May 11, 2021, 3 – 4:30 pm

Dustin Telford, CRES, CHTM, CBET, CLES, Clinical Engineering Manager, Children’s Hospital & Medical Center Omaha

Developing and maintaining a capable workforce is only one area that in-house programs, and those hoping to bring some services in-house, are challenged to manage to build a successful service program. During this presentation, the presenter will discuss how to develop a plan that incorporates contract negotiations, customer relationship management and the quality to manage either a fully in-house program or a hybrid solution with business partners. Content includes worksheets and project planning resources.

Dustin Telford

Stay Up-To-Date!

Receive emails notifying you of conference updates, special offers and speaking opportunities.

  • Hidden
  • This field is for validation purposes and should be left unchanged.

By providing my email, I agree to receive periodic emails from ICE about news, upcoming trade shows, and special offers from our advertisers.

ICE is the community that directly links nearly 11,000 imaging professionals and administrators. Each issue contains insightful and relevant content ranging from technological advances to new tools to professional development.